Social support services for elderly Australians.
We support clients to receive services through their government funded Home Care Packages. Social support services for older people cover those services that help you improve and maintain your social connections and reduce social isolation for older people.
About social support services.
These services are designed to keep you connected and and supported by your local community. Older people are often more prone to isolation, so these types of services keep you connected to reduce the risks that come with loneliness.
How you receive social support services with us.
- We have clients across Australia, so have services local to you.
- We will help get your Home Care Package services started now.
- Instead of being in an Aged Care Home, you are at home with your community.
Our social support services.
Some of the aged care services that are designed to maintain your wellbeing are eligible within Home Care Package funding include:
Why choose Lucky Care?
- We support you to choose how you access home care services and who provides that assistance to you.
- Connection to community.
- We offer a range of services and social support to meet your unique needs.
Supporting seniors health and wellbeing. - Your support can be delivered by a team you trust in your local community, at a time that suits you.
- Assistance to find people or groups to talk with to stay connected.
How to set up your personal care services.
We help you get your personal care started quickly to ensure you get the support you need to continue living safely and happily at home, delivered by the carers you choose. With us it’s easy.
step 1
The first step is to speak with one of our Care Experts and we will discuss which option will best suit you and your care needs.
step 2
Our friendly Care Experts will arrange the signup documents for you to complete online so you can get your services started as soon as possible.
step 3
And you’re ready to get your services started! With Lucky Care you have the ability to choose from our huge list of amazing service suppliers or bring your own carers onboard.
How life is better with Lucky Care Care.
- More choice and control.
We will give you more choice and control to choose who delivers your care and services through your Australian government-approved Package.
- Low fixed fee, nothing more.
We charge one low, fixed and transparent fee to support you.
- Experts in self-management.
We were Australia’s first self-managed Provider. Whether you have low-level or complex care needs we have options to help you.
Here from our happy clients!
Our pricing.
Our pricing is simple and transparent. We help you pay the lowest cost possible from your Home Care Package funding. The full cost of your care with us is unbeatable when you look at both our low and transparent fee, and the market rates you can hire your care workers at. We help you get more from your Home Care Package funding.
- Level 1
This provides basic support and assistance for individuals with low care needs to help them remain independent at home.
- Level 2
Offers a moderate level of support and services for individuals with increasing care needs, focusing on enhancing their well-being and comfort at home.
- Level 3
This level of funding supports clients with intermediate needs.
- Level 4
This is the highest level of Home Care Package support.
FAQs
We’ve put together a list of frequently asked questions to help guide you through the Home Care Package process. We know it can be confusing, but we hope this helps to explain some of the most commonly confusing topics.
While both the HCP and CHSP give you support to stay living at home, there are significant differences between the programs. These are both government funded programs to help you stay at home, rather than in an aged care home.
CHSP:
You’ll have access to specific services and there isn’t much flexibility.
You pay a subsidised rate from your own pocket, for the services you use.
HCP:
You get an amount of funding that you can use for whatever services you require so long as they are within government guidelines and in line with your Care Plan.
Once you have a Package, it is yours until you no longer require it.
You get to choose the services you would like to use – based on your unique situation.
After your assessment, you will receive a letter from My Aged Care letting you know the outcome of your assessment. If you are eligible for support you will be approved for a specific level (1,2,3 or 4) and placed in the national queue to wait for a Package to be assigned to you.
When you are assigned your Package, you will receive another letter indicating your assigned level and an individual referral code. At this time, you’ll need to choose your Provider.
At Lucky Care we have the largest list of service providers in Australia which is growing every day.
At Lucky Care we don’t lock you into using our own staff at inflated costs, instead we broker our services nationally. This means you have the freedom to choose and find carers right for your situation, local to you.
Our resources.
What Is “Dignity of Risk” in Aged Care?
The dignity of risk in aged care refers to a person’s right to make independent [...]
Feb
What Is the Aged Care Assessment Team (ACAT)?
The Aged Care Assessment Team (ACAT) is responsible for conducting comprehensive assessments for older Australians [...]
Jan
What Is Transition Care?
The Transition Care Program (TCP) is a short-term aged care service designed to help older [...]
Jan
What Is the Code of Conduct in Aged Care?
The Code of Conduct in Aged Care is a national standard set to ensure that [...]
Jan
What Are the Aged Care Quality Standards?
Aged care quality standards are a set of government-mandated guidelines that ensure older Australians receive [...]
Jan
Book a free tele-consultation.
Would you like a phone call with our team at a time that suits you? Our free consultation with a dedicated Care Expert will provide you with more information about Home Care Packages, our different care models, and aged care. We’re here to answer any specific questions you may have.
Simply select a date and time between Monday and Friday, 10 am – 4 pm (AEST), that suits you best. One of our Care Experts will call you within half an hour of your chosen time.
