How to Choose your own Carer.
Personalise your care journey with Lucky Care. With Lucky Care you get the choice and control to choose your own carers. That’s why we will explain how to choose a care worker who truly resonates with your unique needs, preferences, and personality.
Finding the right carer for your situation.
At Lucky Care, your autonomy and preferences are our priority. We offer access to Australia’s largest and continually growing list of care providers, ensuring you’re not confined to a limited selection but have the freedom to choose carers that align with your unique needs and preferences. Our model encourages not just choice but informed and personalised selection.
You’re not limited to our list. You can bring your preferred carers on board with us. Every care worker is an opportunity for a tailored care experience. Transitioning or retaining carers is facilitated with ease, ensuring continuity and comfort. Our approach ensures that your care is not just provided but is personalised, not just received but resonates with your unique needs and preferences.
How to choose a carer.
At Lucky Care, we believe in empowering our clients with choice and control. That’s why we let our clients choose and hire their carers at a rate they agree with.
Start by clearly defining your specific care needs. This could range from assistance with day-to-day tasks to more specialised care for health conditions, or any other services. A clear understanding of your needs is the foundation for selecting an appropriate care worker.
Ensure the carer possesses the required qualifications, training, and experience. Evaluate their skill set against your identified needs to ensure a match
Meet potential carers to assess compatibility. It’s important that you feel comfortable, understood, and respected by the carer. Consider their personality, communication style, and their ability to connect with you on a personal level.
Meet potential carers to assess compatibility. It’s important that you feel comfortable, understood, and respected by the carer. Consider their personality, communication style, and their ability to connect with you on a personal level.
What matters most when choosing a carer?
- When selecting a carer, the intersection of professional competency and personal compatibility is always crucial. Here are some important things you need to consider when choosing your carers.
- A carer’s qualifications and experience form the foundation of quality care. The expertise to navigate specific health conditions, cater to individual needs, and offer adept support is non-negotiable.
- A carer isn’t just a care provider but a companion in the care journey. Personal compatibility, rooted in respect, understanding, and empathy, is vital to fostering a comfortable and nurturing care at your own home.
- Trust underpins the carer-client relationship. Reliability, punctuality, and dependability of a carer are crucial in establishing and maintaining trust.
- Effective communication ensures that the care experience is collaborative. A carer’s ability to listen, understand, and communicate effectively with you ensures that the care is tailored, informed, and aligned with your needs and preferences.
Personal care
Support with everyday tasks that have become more difficult, such as grooming, showering, dressing and more.
Domestic assistance
Assistance keeping your home neat and tidy, including vacuuming, mopping, laundry and tidying up.
Enjoy Lucky Care services.
We work with the top service providers all over Australia to offer you the widest range of care. With us you can trust, that you feel safe and support in the comfort of your home.
Social support
Helping you connect to your local community, friends and loved ones. Attend events or social visits.
Allied health & therapy
Connecting you to health services you need like speech therapy, nutrition support, occupational therapy and more.
Nursing care
Clinical support in your own home. Personalised care including continence management, wound care and more.
Respite care
Support for when carers need a break. We provide a much-needed change of scenery for both client and carer.
How life is better with Lucky Care.
More choice and control.
With Lucky Care, you have the choice and control to receive the services you want, when you want them, delivered by an expert team of carers that provides assistance which suits your needs.
Low fixed fee, nothing more.
Pay low fixed transparent fees from your government funding and nothing more. No hidden costs like exit fees or basic daily fee.
Experts in self-management.
We were the first Provider in Australia to offer self-managed Home Care Packages. We help you get more from your Package when you self-manage with us.
Get home care services local to you.
We support clients throughout their home care journey by carers in all locations. Regardless of where you live we will support you to receive the care you need. We work closely with our clients and their family to keep them living safely in their own homes. Whether you need a few hours of home care services or additional services around the clock each week, we will allow you to find a dedicated care team in the same area to you with ongoing administration to keep you safe at home.
FAQS
Only an Approved Home Care Package Provider is able to host a Home Care Package. Approved Providers have had to become registered with the Department of Health. They will have satisfied both legal and social requirements in order to administer packages on behalf of consumers.
Whereas, a Service Provider is any company that delivers the actual support or hours of care to you or to your loved one, such as cleaning, gardening, personal care, podiatry etc.
Some Home Care Package Providers are also service providers and they employ their own carers. Certain Providers will suggest you only use their own services, but it is expected that all Providers should allow you to use external suppliers as well.
At Lucky Care, we have the largest list of care providers in Australia which is growing every day. At Lucky Care, we don’t lock you into using our own staff at inflated costs, instead we broker our home care services nationally. This means you have the freedom to choose and find the care worker right for your situation, local to you.
As well as our large list of suppliers for you to choose from, we also allow you to bring your own care workers onboard as long as they can pass background checks. You can find carers and support workers to use through your Home Care Package. At Lucky Care, you aren’t limited in choice and we support you to find the best care provider at the best price, to suit your needs. We want you to find the best care worker for you.
Once you connect with your care provider, you can contact them to ensure they are able to cater to your individual needs and cultural preferences, you can then agree to rates, hours and services that work for you both. If you are making the switch, you are also able to keep on carers you had previously, and we will help facilitate that transition.
Yes, your family member can manage your Home Care Package with your consent. In this arrangement, they can take on the responsibility of making decisions about your care. It can be a collaborative effort where you and your loved ones work together, ensuring that your care is tailored to your specific needs and preferences while offering them a hands-on role in your care journey.
Book a free tele-consultation.
Want a phone call with our team at a time that suits? Our free consultation call with a dedicated Care Expert will give you more information about Home Care Packages, our different care models, aged care and answer any specific questions you have. Whether you are looking for companionship services, meals, carers, general education or have friends who have mentioned us to you, we will listen to your specific care needs and explain the options available to support you to live at home.
Interested in specific home care services? Let us know.
Select a date and time between Monday – Friday, 10am – 4pm (AEST), that suits you to meet with one of our Care Experts. They will give you a call on the phone within half an hour of the time you select.
Come along with any questions you have, and we will help guide the way.
