Allied health services.

We offer your treatment from trusted service providers across Australia. Our list of dedicated allied health professionals will assist you through a range of care services that match your needs to keep you in your own home longer.

We help our clients with their Home Care Packages to live better at home. However with our unique model, you can also choose the home care and personal care services you access and ensure that they meet both your personal and medical needs.

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About allied health and therapy services.

With us you can choose the allied health care that best suit your unique needs. We will help you get the treatments you need from registered and skilled suppliers local to you. Unlike with other Providers with limited staff, limited time slots and minimal hours of care, with us you get more choice and control in how your treatments are received and when.

How do you receive allied health service with us?

  • Your supports are customised to meet your needs and delivered by a local team.
  • You choose the home nursing services you want, in line with your Care Plan.
  • Choose care professionals in your area to deliver your treatments.
  • We can help recommend local options from our list of suppliers.
  • Bring on your own team to assist you at home.

Supports you can access.

We encourage you to access a range of allied health services that suit your specific care needs and enhance your overall well-being. These supports will often be recommended through referrals from doctors. They also need to be listed on your Care Plan and linked to an assessed care need.

Why choose Lucky Care?

  • Choose the supports that you need in line with your care needs.
  • Decades of experience supporting happy clients across Australia.
  • No waiting lists to join us, we help you right away as soon as you have your Home Care Package.
  • On the Commonwealth Home Support Programme? We can give you expert guidance while you wait for your Package to come through.
  • Your care, your choice. We assist you to work with your chosen professionals to get the help you need.

How to set up your Package.

We help you get your personal care started quickly to ensure you get the support you need to continue living safely and happily at home, delivered by the carers you choose. With us it’s easy.

step 1

The first step is to speak with one of our Care Experts and we will discuss which option will best suit you and your care needs.

step 2

Our friendly Care Experts will arrange the sign up documents for you to complete online so you can get your care started as soon as possible. Once your sign up is finalised you will be assigned a Care Manager who will prepare your Individual Care Plan and Home Care Package Budget, specified to your unique care needs.

step 3

And you’re ready to get your services started! With Lucky Care you have the ability to choose from our huge list of amazing service suppliers, or bring your own carers onboard.

How life is better with Lucky Care.

  • More choice and control.

We will give you more choice and control to choose who delivers your care and services through your Australian government-approved Package.

  • Low fixed fee, nothing more.

We charge one low, fixed and transparent fee to support you.

  • Experts in self-management.

We were Australia’s first self-managed Provider. Whether you have low-level or complex care needs we have options to help you.

Here from our happy clients!

Our pricing.

Our pricing is simple and transparent. We help you pay the lowest cost possible from your Home Care Package funding. The full cost of your care with us is unbeatable when you look at both our low and transparent fee, and the market rates you can hire your care workers at. We help you get more from your Home Care Package funding.

View our pricing Learn about funding
  • Level 1

This provides basic support and assistance for individuals with low care needs to help them remain independent at home.

  • Level 2

Offers a moderate level of support and services for individuals with increasing care needs, focusing on enhancing their well-being and comfort at home.

  • Level 3

This level of funding supports clients with intermediate needs.

  • Level 4

This is the highest level of Home Care Package support.

FAQs

We’ve put together a list of frequently asked questions to help guide you through the Home Care Package process. We know it can be confusing, but we hope this helps to explain some of the most commonly confusing topics.

A Home Care Package (HCP) is funding given to older Australians through a government-subsidised program with the aim of providing long-term support for elderly individuals who want to continue living independently at home.

There are four levels of Home Care Packages each with a different level of funding. Level 1 is the lowest amount of funding and Level 4 is the highest that an individual can receive.

After your assessment, you will receive a letter from My Aged Care letting you know the outcome of your assessment. If you are eligible for support you will be approved for a specific level (1,2,3 or 4) and placed in the national queue to wait for a Package to be assigned to you.

When you are assigned your Package, you will receive another letter indicating your assigned level and an individual referral code. At this time, you’ll need to choose your Provider.

At Lucky Care we have the largest list of service providers in Australia which is growing every day.

At Lucky Care we don’t lock you into using our own staff at inflated costs, instead we broker our services nationally. This means you have the freedom to choose and find carers right for your situation, local to you.

Our resources.

What Is “Dignity of Risk” in Aged Care?

The dignity of risk in aged care refers to a person’s right to make independent [...]

What Is the Aged Care Assessment Team (ACAT)?

The Aged Care Assessment Team (ACAT) is responsible for conducting comprehensive assessments for older Australians [...]

What Is Transition Care?

The Transition Care Program (TCP) is a short-term aged care service designed to help older [...]

What Is the Code of Conduct in Aged Care?

The Code of Conduct in Aged Care is a national standard set to ensure that [...]

What Are the Aged Care Quality Standards?

Aged care quality standards are a set of government-mandated guidelines that ensure older Australians receive [...]

Book a free tele-consultation.

Want a phone call with our team at a time that suits? Our free consultation call with a dedicated Care Expert will give you more information about Home Care Packages, our different care models, aged care and answer any specific questions you have. Whether you are looking for companionship services, meals, carers, general education or have friends who have mentioned us to you, we will listen to your specific care needs and explain the options available to support you to live at home.

Interested in specific home care services? Let us know.

Select a date and time between Monday – Friday, 10am – 4pm (AEST), that suits you to meet with one of our Care Experts. They will give you a call on the phone within half an hour of the time you select.

Come along with any questions you have, and we will help guide the way.

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