Personal in home care service.

We give you access to experienced personal care assistants who are committed to providing top-notch aged care services tailored to your unique needs, all within the comfort of your own home.

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About our personal in home care solutions.

Our personal care services are specifically designed for individuals with a Home Care Package. We offer comprehensive and personal home care solutions for you or a loved one to maintain your overall health at home.

These personal care services are a vital component of aged care, providing a range of assistance tailored to the unique needs and preferences of each of our clients.

We allow our clients to choose the services that meet their unique and at times complex needs. As an aged care Provider with plenty of experience supporting elderly Australians with their Home Care Packages, we understand the importance of putting our clients at the centre of their own personal care.

We help you to receive your personal care from the team you choose.

How you receive your personal live in care with us:

  • Delivered by personal care assistants that you choose.
  • Expert advice by a team of staff members with experience supporting clients with their Packages.
  • The control to change your services as your needs change.
  • Innovative tools to connect your personal care assistant and other caregivers with your family members or loved ones.
  • A Care Manager is there to support you and ensure the home care services you receive are professional services in line with your Care Plan and unique health needs.

Our in home personal care services.

We offer personal care services in line with your Care Plan to maintain your independence at home.

Shower Assistance

To assist with your hygiene and health, carers can help you shower.

Dressing Assistance

If you have an injury or a loved one need assistance to dress, this personal care service is available.

Continence Support

Involves assistance and strategies to manage bladder and bowel functions effectively.

Eating & Drinking Assistance

Providing assistance and strategies to ensure proper nutrition and hydration.

Mobility Support

Personal care to move around and ensuring you can maintain a fulfilling lifestyle.

Medication Prompting/ Management

Carers can assist you with ensuring you fight illness while receiving in home care by reminding you to take your medication.

Personal Grooming

Personal care involves maintaining cleanliness and appearance.

Bathroom Assistance

Aid and guidance from carers to support you in using bathroom facilities and maintaining personal hygiene.

Care Management

Providing personal guidance to meet your unique needs.

Why choose Lucky Care?

  • Choose who you want to deliver your domestic assistance services.
  • Live independently for longer at home with the home care services you need.
  • Experts in aged care helping older Australians.
  • Our friendly team encourage you to find the care workers who match your needs and preferences.
  • We help you continue living independently in your own home.
  • Your care workers will handle the cooking, cleaning, laundry, and shopping in line with your Care Plan, allowing you to focus on what truly matters.

How to set up your personal care services.

We help you get your personal care started quickly to ensure you get the support you need to continue living safely and happily at home, delivered by the carers you choose. With us it’s easy.

step 1

The first step is to speak with one of our Care Experts and we will discuss which option will best suit you and your care needs.

step 2

Our friendly Care Experts will arrange the signup documents for you to complete online so you can get your services started as soon as possible.

step 3

And you’re ready to get your services started! With Lucky Care you have the ability to choose from our huge list of amazing service suppliers or bring your own carers onboard.

How life is better with Lucky Care Care.

  • More choice and control.

We will give you more choice and control to choose who delivers your care and services through your Australian government-approved Package.

  • Low fixed fee, nothing more.

We charge one low, fixed and transparent fee to support you.

  • Experts in self-management.

We were Australia’s first self-managed Provider. Whether you have low-level or complex care needs we have options to help you.

Here from our happy clients!

Our pricing.

Our pricing is simple and transparent. We help you pay the lowest cost possible from your Home Care Package funding. The full cost of your care with us is unbeatable when you look at both our low and transparent fee, and the market rates you can hire your care workers at. We help you get more from your Home Care Package funding.

View our pricing Learn about funding
  • Level 1

This provides basic support and assistance for individuals with low care needs to help them remain independent at home.

  • Level 2

Offers a moderate level of support and services for individuals with increasing care needs, focusing on enhancing their well-being and comfort at home.

  • Level 3

This level of funding supports clients with intermediate needs.

  • Level 4

This is the highest level of Home Care Package support.

FAQs

We’ve put together a list of frequently asked questions to help guide you through the Home Care Package process. We know it can be confusing, but we hope this helps to explain some of the most commonly confusing topics.

A Home Care Package (HCP) is funding given to older Australians through a government-subsidised program with the aim of providing long-term support for elderly individuals who want to continue living independently at home.

There are four levels of Home Care Packages each with a different level of funding. Level 1 is the lowest amount of funding and Level 4 is the highest that an individual can receive.

After your assessment, you will receive a letter from My Aged Care letting you know the outcome of your assessment. If you are eligible for support you will be approved for a specific level (1,2,3 or 4) and placed in the national queue to wait for a Package to be assigned to you.

When you are assigned your Package, you will receive another letter indicating your assigned level and an individual referral code. At this time, you’ll need to choose your Provider.

At Lucky Care we have the largest list of service providers in Australia which is growing every day.

At Lucky Care we don’t lock you into using our own staff at inflated costs, instead we broker our services nationally. This means you have the freedom to choose and find carers right for your situation, local to you.

Our resources.

What Is “Dignity of Risk” in Aged Care?

The dignity of risk in aged care refers to a person’s right to make independent [...]

What Is the Aged Care Assessment Team (ACAT)?

The Aged Care Assessment Team (ACAT) is responsible for conducting comprehensive assessments for older Australians [...]

What Is Transition Care?

The Transition Care Program (TCP) is a short-term aged care service designed to help older [...]

What Is the Code of Conduct in Aged Care?

The Code of Conduct in Aged Care is a national standard set to ensure that [...]

What Are the Aged Care Quality Standards?

Aged care quality standards are a set of government-mandated guidelines that ensure older Australians receive [...]

Book a free tele-consultation.

Want a phone call with our team at a time that suits? Our free consultation call with a dedicated Care Expert will give you more information about Home Care Packages, our different care models, aged care and answer any specific questions you have. Whether you are looking for companionship services, meals, carers, general education or have friends who have mentioned us to you, we will listen to your specific care needs and explain the options available to support you to live at home.

Interested in specific home care services? Let us know.

Select a date and time between Monday – Friday, 10am – 4pm (AEST), that suits you to meet with one of our Care Experts. They will give you a call on the phone within half an hour of the time you select.

Come along with any questions you have, and we will help guide the way.