About Lucky Care.
Welcome to Lucky Care, the first self-managed Home Care Package Provider in Australia. We are dedicated to offering personalised in-home care services across the country. Our mission is to empower older adults to live independently and comfortably at home, with the support they need tailored to their unique needs and preferences.
Australia’s first self-managed Provider.
No longer locked into using a traditional Approved Provider’s staff, or high hourly rates, clients get access to the widest pool of support workers and care services in Australia, at the best rates.
While clients enjoy their care services, Lucky Care covers all of the necessary ongoing compliance and financial reconciliation which is a mandatory requirement by My Aged Care for Home Care Package holders.
Lucky Care is founded by veterans of the aged care industry with expertise in Home Care Packages. We offer our clients service excellence and peace of mind.
Helping Australians get more care hours.
Lucky Care was created by a team of home care experts with over 30 years of experience in the industry.
We were Australia’s first government-approved provider to offer self-managed care to Home Care Package holders.
With flexible, tailored solutions, we give you the tools and support to manage your own package, choose your services, and make decisions that best suit your needs.
Our goal is to simplify the home care process and offer more choice and independence, so you can live life on your terms.
Our mission.
Our mission is to give every Home Care Package holder more control of their care services and maximise the value of their government funding.
Our values.
Our values are important to us in how we manage relationships with each other and our clients. We are passionate about bringing them to the forefront of the work we do, every single day.
- Bold.
When we are Bold we think big, think it through, have a go, do it well, and keep learning.
- Warm.
When we are Warm, we care about people, welcome difference, inspire each other, understand our customers, and make people smile.
- Honest.
When we are Honest we talk straight, do what we say, earn trust, take responsibility and strive to do what’s right.
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Our team.
Our dedicated team is the backbone of our success. We bring together a diverse group of professionals who are passionate about delivering exceptional home care services across Australia.
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Success stories & reviews.
At Lucky Care, we pride ourselves on the positive impact we’ve made in the lives of older adults across Australia. Our commitment to personalised, self-managed home care has empowered countless individuals to maintain their independence and live comfortably at home. Here are just a few of the many success stories and heartfelt reviews from our clients and their families.
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Frequently Asked Questions.
our resources
What Is “Dignity of Risk” in Aged Care?
The dignity of risk in aged care refers to a person’s right to make independent [...]
Read MoreFeb
What Is Transition Care?
The Transition Care Program (TCP) is a short-term aged care service designed to help older [...]
Read MoreJan
Book a free tele-consultation.
Want a phone call with our team at a time that suits? Our free consultation call with a dedicated Care Expert will give you more information about Home Care Packages, our different care models, aged care and answer any specific questions you have. Whether you are looking for companionship services, meals, carers, general education or have friends who have mentioned us to you, we will listen to your specific care needs and explain the options available to support you to live at home.
Interested in specific home care services? Let us know.
Select a date and time between Monday – Friday, 10am – 4pm (AEST), that suits you to meet with one of our Care Experts. They will give you a call on the phone within half an hour of the time you select.
Come along with any questions you have, and we will help guide the way.
