Home care services, Moreton Bay

At Lucky Care, we believe everyone deserves to live safely and independently at home – with care that fits their lifestyle. If you’re in Moreton Bay, we can help you get the most from your Home Care Package with flexible services, trusted local support, and a low 15% flat fee. Whether you’re in North Lakes, Redcliffe, Caboolture, or anywhere in the Moreton Bay region – we’re here to help.

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About in-home care, Moreton Bay.

We proudly support clients throughout the Moreton Bay region. Even though we operate remotely, we’ve built strong networks with local suppliers so you can get support quickly and with confidence. Lucky Care is here to help you make the most of your Home Care Package. With us, you’ll enjoy more control, more care, and more freedom.

  • Phone: +61 460 797979
  • Email: Support@LuckyCare.com.au
  • Address: 67 Cardiff Road, Darra, QLD 4077

Home care services available in Moreton Bay.

We help you access the right mix of services to meet your goals. Whether you need daily support or occasional assistance, we’ll connect you with trusted suppliers across Moreton Bay.

Personal care.

Assistance with showering, dressing, grooming, and toileting.

Domestic assistance.

Help with cleaning, laundry, and other household tasks to keep your home tidy and safe.

Social support.

Support for outings, companionship, shopping, or attending visits of friends and families.

Allied health & therapy.

Access to physiotherapy, podiatry, occupational therapy, and other health professionals.

Nursing care.

Medication management, wound care, health monitoring, and more from registered nurses.

Respite care.

Access support for family primary carers so that they can take a break, while you continue to receive care.

View our services

How life is better with Lucky Care.

  • More choice and control.

At Lucky Care, we understand the importance of choice and control. You can select the support options that best meet your needs and preferences, and decide who will provide those options.

  • Low fixed fee, nothing more.

We charge a low flat fee of 15% from your Home Care Package, with no hidden fees. We have no hidden fees which allows you to access more support and make the most of your government funds.

  • Experts in self-management.

Our expertise in self-management ensures that every client in the Cabool receives choice and control with their home care services. With us, you can trust the team supporting you, understand how self-management works and are there to help you get the most from this model.

We offer virtual or in-home care services.

+61 460 797979

Hear from some of our happy clients!

Learn more about home care services in Townsville.

A Home Care Package (HCP) is funding given to older Australians through a government-subsidised program with the aim of providing long-term support for elderly individuals who want to continue living independently at home.

There are four levels of Home Care Packages each with a different level of funding. Level 1 is the lowest amount of funding and Level 4 is the highest that an individual can receive.

The level assigned to you will depend on an assessment based on your physical and cognitive needs and how extensive they are. Funding from your Home Care Package can be used to buy hours of care or other support services which suits your needs and supports you to remain living independently at home.

You have 56 days from the day you get assigned your Home Care Package to choose a Provider. If you have difficulty finding an approved Home Care Package Provider and have not entered into a Home Care Agreement within the 56 days, or need more time to make a decision, you can call My Aged Care on +61 460 797979. They can grant you an extension of a further 28 days. If you haven’t chosen a Provider in the allotted time, you will lose your Home Care Package, and it will be given to the next person waiting in the national queue.

As your care needs change over time, you may need to be reassessed for a higher level of care. To do this, you can call the My Aged Care team on +61 460 797979 and request a reassessment.

Alternatively, if you are a client of Lucky Care you can speak to your Care Manager and we can help you. The reassessment process is similar to the one you undertook to receive your initial Package.

You have 56 days from the day you get assigned your Home Care Package to choose a Provider. If you have difficulty finding an approved Home Care Package Provider and have not entered into a Home Care Agreement within the 56 days, or need more time to make a decision, you can call My Aged Care on +61 460 797979. They can grant you an extension of a further 28 days. If you haven’t chosen a Provider in the allotted time, you will lose your Home Care Package, and it will be given to the next person waiting in the national queue.

Resources worth reading.

What Is “Dignity of Risk” in Aged Care?

The dignity of risk in aged care refers to a person’s right to make independent [...]

What Is the Aged Care Assessment Team (ACAT)?

The Aged Care Assessment Team (ACAT) is responsible for conducting comprehensive assessments for older Australians [...]

What Is Transition Care?

The Transition Care Program (TCP) is a short-term aged care service designed to help older [...]

What Is the Code of Conduct in Aged Care?

The Code of Conduct in Aged Care is a national standard set to ensure that [...]

What Are the Aged Care Quality Standards?

Aged care quality standards are a set of government-mandated guidelines that ensure older Australians receive [...]

Book a free tele-consultation.

Want a phone call with our team at a time that suits you? Our free consultation call with a dedicated Care Expert will focus on giving you more information about Packages, and answer any specific questions you have.

We will listen to your specific care needs and explain the options available to help you to live in your own home. Interested in specific care support? We are here to provide assistance.

Select a date and time between Monday – Friday, 10am – 4pm (AEST), that suits you to meet with one of our Care Experts. They will give you a call on the phone within half an hour of the time you select.

Come along with any questions you have, and we will help guide the way.

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