Domestic assistance for elderly.
You will have access to domestic assistance services to take care of your household tasks if in line with your care needs. Your tailored support, designed specifically for older individuals who are eligible for a Home Care Package, ensures your home remains a haven of comfort and cleanliness.
You will have the choice and control to decide who delivers your domestic assistance supports and ensure they are delivered just the way you like them.
What are domestic assistance services?
Our domestic assistance services are designed to cover everything you need to keep our clients living safely and happily in their own homes. Anything around the house from household cleaning to other service such as meal preparation, laundry and more to give you the benefit of independence.
How you receive your domestic assistance with us:
- Our clients and their family have the option to choose who delivers their services.
- Years providing excellent customer service to our clients.
- We have connections to care partners in your local community to deliver your support.
- We will work with your family and loved ones of your choosing to ensure your services are in line with your unique care needs.
Our domestic assistance care services.
There are certain supports that are included within domestic assistance services. Here are some examples that improve and maintain your home:
Why choose Lucky Care?
- Choose who you want to deliver your domestic assistance services.
- Live independently for longer at home with the home care services you need.
- Experts in aged care helping older Australians.
- Our friendly team encourage you to find the care workers who match your needs and preferences.
- We help you continue living independently in your own home.
- Your care workers will handle the cooking, cleaning, laundry, and shopping in line with your Care Plan, allowing you to focus on what truly matters.
How to set up your personal care services.
We help you get your personal care started quickly to ensure you get the support you need to continue living safely and happily at home, delivered by the carers you choose. With us it’s easy.
step 1
The first step is to speak with one of our Care Experts and we will discuss which option will best suit you and your care needs.
step 2
Our friendly Care Experts will arrange the signup documents for you to complete online so you can get your services started as soon as possible.
step 3
And you’re ready to get your services started! With Lucky Care you have the ability to choose from our huge list of amazing service suppliers or bring your own carers onboard.
How life is better with Lucky Care.
- More choice and control.
We will give you more choice and control to choose who delivers your care and services through your Australian government-approved Package.
- Low fixed fee, nothing more.
We charge one low, fixed and transparent fee to support you.
- Experts in self-management.
We were Australia’s first self-managed Provider. Whether you have low-level or complex care needs we have options to help you.
Here from our happy clients!
Our pricing.
Our pricing is simple and transparent. We help you pay the lowest cost possible from your Home Care Package funding. The full cost of your care with us is unbeatable when you look at both our low and transparent fee, and the market rates you can hire your care workers at. We help you get more from your Home Care Package funding.
- Level 1
This provides basic support and assistance for individuals with low care needs to help them remain independent at home.
- Level 2
Offers a moderate level of support and services for individuals with increasing care needs, focusing on enhancing their well-being and comfort at home.
- Level 3
This level of funding supports clients with intermediate needs.
- Level 4
This is the highest level of Home Care Package support.
FAQs
We’ve put together a list of frequently asked questions to help guide you through the Home Care Package process. We know it can be confusing, but we hope this helps to explain some of the most commonly confusing topics.
After your assessment, you will receive a letter from My Aged Care letting you know the outcome of your assessment. If you are eligible for support you will be approved for a specific level (1,2,3 or 4) and placed in the national queue to wait for a Package to be assigned to you.
When you are assigned your Package, you will receive another letter indicating your assigned level and an individual referral code. At this time, you’ll need to choose your Provider.
After your assessment, you will receive a letter from My Aged Care letting you know the outcome of your assessment. If you are eligible for support you will be approved for a specific level (1,2,3 or 4) and placed in the national queue to wait for a Package to be assigned to you.
When you are assigned your Package, you will receive another letter indicating your assigned level and an individual referral code. At this time, you’ll need to choose your Provider.
Our resources.
What Is “Dignity of Risk” in Aged Care?
The dignity of risk in aged care refers to a person’s right to make independent [...]
Feb
What Is the Aged Care Assessment Team (ACAT)?
The Aged Care Assessment Team (ACAT) is responsible for conducting comprehensive assessments for older Australians [...]
Jan
What Is Transition Care?
The Transition Care Program (TCP) is a short-term aged care service designed to help older [...]
Jan
What Is the Code of Conduct in Aged Care?
The Code of Conduct in Aged Care is a national standard set to ensure that [...]
Jan
What Are the Aged Care Quality Standards?
Aged care quality standards are a set of government-mandated guidelines that ensure older Australians receive [...]
Jan
Book a free tele-consultation.
Want a phone call with our team at a time that suits? Our free consultation call with a dedicated Care Expert will give you more information about Home Care Packages, our different care models, aged care and answer any specific questions you have. Whether you are looking for companionship services, meals, carers, general education or have friends who have mentioned us to you, we will listen to your specific care needs and explain the options available to support you to live at home.
Interested in specific home care services? Let us know.
Select a date and time between Monday – Friday, 10am – 4pm (AEST), that suits you to meet with one of our Care Experts. They will give you a call on the phone within half an hour of the time you select.
Come along with any questions you have, and we will help guide the way.
