A Home Care Package is designed to support your independence by funding a wide variety of services tailored to your unique needs. These Government-funded services can include personal care, such as help with bathing, dressing, and grooming; domestic assistance, like cleaning, cooking, and shopping; and social support to help you stay connected to your community.

You can also access allied health services, including physiotherapy and podiatry, as well as nursing care for wound management, chronic condition support, and medication management. In some cases, Home Care Packages can fund home modifications, such as ramps or safety rails, to make your living environment safer and more accessible, so you can live at right at home for longer.

It’s important to ensure all services align with your approved Care Plan and government guidelines. If you’re unsure about what your package covers, our team can work with you to identify the best options for your needs.

Applying for a Home Care Package begins with contacting My Aged Care at +61 460 797979. You’ll be asked to undergo an assessment by the Aged Care Assessment Team (ACAT), which is made up of healthcare professionals who evaluate your care needs.

During the assessment, they’ll ask about your daily routines, current challenges, and any support you’re already receiving. Based on this, they’ll determine your eligibility and assign you to one of the four Home Care Package levels. After approval, you’ll receive a confirmation letter detailing your package level.

Once you have your package, you can choose us as your provider; we’re here to help you create a personalised care plan that meets your needs and goals. Our team is here to guide you every step of the way, from the initial application to receiving care.

Home Care Packages are designed to match different levels of care needs:

Level 1 Home Care Package: Basic care

This is for those needing minimal support, such as help with light cleaning, occasional transport, or meal preparation.

Level 2 Home Care Package: Low-level care

For people who need more regular assistance, this level may include personal care, home maintenance, and social outings.

Level 3 Home Care Package: Intermediate care

This level is for individuals with moderate care needs and offers more structured support, such as nursing care, allied health services, and help managing chronic health conditions.

Level 4 Home Care Package: High-level care

Designed for people with complex needs, this package provides comprehensive support, including daily nursing care, dementia care, and specialised medical services.
Each level is designed to help you maintain your independence while meeting your specific requirements. If you’re unsure which level suits you, our team can help guide you through the process and ensure your care plan fits your needs.

Yes, one of the biggest benefits of working with us is the freedom to choose from our wide range of services, carers, and providers in Canberra that you can trust. You can continue working with professionals you already know or select new ones from our network of vetted, qualified providers.

This flexibility ensures your care feels personal and comfortable, giving you confidence in the people delivering your services. Whether you need a home support worker to do a bit of cleaning or an allied health professional to help you manage a chronic condition, we’re here to help you build a care team that works for you.

You’ll also have the ability to schedule services at times that suit you best, ensuring your care fits seamlessly into your daily routine. We’re here to empower you to have control over your care while making the process as simple and stress-free as possible.